FREQUENTLY ASKED QUESTIONS

YOUR MOST COMMON PARENTING QUESTIONS, ANSWERED. SO YOU CAN FEEL CONFIDENT EVERY STEP OF THE WAY

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ORDERING

WHEN WILL MY ORDER SHIP?

WHEN WILL MY ORDER SHIP?

We ship from the UK and aim to dispatch within 1-2 working days. Standard delivery usually takes 2–4 working days.

WHERE ARE LOVE BOO PRODUCTS MADE?

WHERE ARE LOVE BOO PRODUCTS MADE?

We’re proudly made in the UK ! All our products are lovingly crafted using the highest-quality natural ingredients and strict manufacturing standards.

WHERE DO YOU SHIP TO?

WHERE DO YOU SHIP TO?

We have International delivery – just allow a bit more time for your package to cross the pond (or the channel). Customs fees may apply depending on your country.

I HAVE A QUESTION ABOUT MY ORDER, WHO CAN I TALK TO?

I HAVE A QUESTION ABOUT MY ORDER, WHO CAN I TALK TO?

Need help, hugs, or heavenly skincare tips? Drop us a line via our Contact Page or email hello@loveboo.com . “We’d love to hear from you!”

CAN I RETURN A PRODUCT?

CAN I RETURN A PRODUCT?

Of course. If you change your mind, you can return any unopened product within 14 days of delivery. If there’s a problem with your order, contact our friendly team at hello@loveboo.com and we’ll sort it out faster than you can say 'baby balm”.

PRODUCTS

WHAT IF I OR MAY BABY HAS ALLERGIES?

WHAT IF I OR MAY BABY HAS ALLERGIES?

Each product page lists the full ingredients so you can check for allergens. If you're unsure, do a patch test or contact us before using.

"We’re happy to help match you with the perfect gentle products."

DO YOU OFFER SAMPLES?

DO YOU OFFER SAMPLES?

We occasionally include samples with orders and run seasonal sample promotions. Follow us on Instagram @ https://www.instagram.com/lovebooshop to stay in the loop – and maybe even win some treats!

DO YOU OFFER GIFT SETS FOR BABY SHOWERS OR NEW MUMS?

DO YOU OFFER GIFT SETS FOR BABY SHOWERS OR NEW MUMS?

Oh yes! Whether you're celebrating a new arrival, a mama-to-be, or yourself (go you!), we’ve got gorgeous baby skincare gift sets and pregnancy pamper kits. You’ll find them all in our Gifts & Sets section.

WHAT INGREDIENTS DO YOU USE ?

WHAT INGREDIENTS DO YOU USE ?

We believe in the power of nature. Think: rosehip oil, argan oil, chamomile, patchouli, lavender, coconut oil, fig extract and other skin-loving goodies.

"No fluff – just the stuff that works."

Are Love Boo products safe to use during pregnancy?

Are Love Boo products safe to use during pregnancy?

Your answer here.Absolutely! All our skincare products are specially formulated to be safe for mums-to-be and new mums. We leave out harsh chemicals like parabens, sulphates (SLS/SLES), and petrochemicals. So, you can pamper your bump without worry.

RETURNS & REFUNDS

HOW DO I RETURN AN ITEM?

HOW DO I RETURN AN ITEM?

If you change your mind, you can return any unopened product within 14 days of delivery. If there’s a problem with your order, contact our friendly team at hello@loveboo.com and we’ll sort it out.

CAN I EXCHANGE AN ITEM

CAN I EXCHANGE AN ITEM

Unfortunately exchange is not available at the moment.

WHAT IF MY ITEM IS DAMAGED?

WHAT IF MY ITEM IS DAMAGED?

If there’s a problem with your order, contact our friendly team at hello@loveboo.com and we’ll sort it out and solve the issue.

STILL GOT A QUESTION

Whether you have questions about our products, feedback on a purchase, or just want to share your story, reach out. Email us at wecare@loveboo.com, or send us a DM on Instagram.