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Award Winning Skincare - Made In The UK

Privacy Policy

Please read our Privacy Policy, it explains our use of information you provide and our privacy practices. We appreciate your trust, and the need to feel confident in our security practices as well as our goods and services. This notice describes our privacy policy. By visiting Love Boo, you are accepting the practices described in this Privacy Notice. We have taken great care to ensure your visit to our Website is an excellent and secure one and that your privacy is constantly respected. This privacy policy was last updated in April 2011.

About the information we collect
The only personal information we collect is information that you give us when you register and when you place an order. We use that information to service your account and to personalise your experience at loveboo.com. The personal information Love Boo will collect generally comprises name, address, and contact details (phone number, email address). Please note, credit card details are not retained. The only information stored by Love Boo is a customer's transaction history, name, address & e-mail address. By providing such information to us, you will be deemed to have consented to our collection of such information. If you would prefer we do not collect any Personal Information from you, please do not provide us with any such information. To protect your personal information, users registering at this Site must also enter a user name and password. If you have provided us with the personal information of any third party, please ensure that you have their consent to do so.

Secure payment Payment
Is made using a third party merchant Sagepay(www.sagepay.com) and they are responsible for your details and use high security connections SSL. If you have any concerns or enquiries about your credit or debit card details then please contact the payment merchant.

Use of personal information
Any promotional email that you receive from us will also allow you to unsubscribe to further email promotions if you decide at a later stage that you no longer wish to receive emails with news and special offers from Love Boo. We will occasionally share your email with similar UK businesses that may be of interest to you. If you wish to see or amend your information visit the pages available under the Your Account menu on our website. Please note that your online account with Love Boo is password-protected.

Your Account
You warrant that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects.

  • You are responsible for ensuring that the personal information you provide to us is up to date. If your personal information changes then please notify us immediately by contacting Customer Services on +44 (0)1924 370240 (open 9:30am – 5:30pm, Monday to Thursday, Friday 9:30am - 3pm) or email hello@loveboo.com Alternatively, you can update your details through the "my account" page.
  • You are responsible for maintaining the confidentiality of your account and password and for taking all reasonable measures to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. If you have reason to believe that your password has become known to somebody else, or is likely to be used in any way that is unauthorised by you, you should contact us immediately. If you forget your password we will reset it upon your request and send it to the email address, which you specified when you registered.
  • Your account can be cancelled at any time by contacting Customer Services on +44 (0)1924 370240 (open 9:30am – 5:30pm, Monday to Thursday, Friday 9:30am- 3pm) or email hello@loveboo.com. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
  • We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions or if we decide, in our sole discretion, that it would be in Boo Boo Products Ltd best interests to do so.

Cookies
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We use cookies to record session information by users of our site, record user-specific information on the pages the visitor selects for viewing and to retain the visitor's answer to our question regarding residency.


Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Contact
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to hello@loveboo.com

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